Booking Terms

Terms & Conditions

Deposit Policy
A credit or debit card is required to secure your reservation.
No payment will be taken till you arrive at the guest house.
There will be no cancellation charge if a booking is cancelled before 7 days before your date of arrival. If the booking is cancelled later see cancellation Policy, or in the case of a no-show, the full cost of stay will be charged.

Cancellation Policy
If you have to cancel your reservation for any reason, cancellation must be made in writing,via e-mail is acceptable and must be the person who made the booking. Such cancellation will become effective from the date it reaches our office and a charge payable by you will be levied to compensate us for our estimated losses. Such charge is calculated in accordance with the following scale together with any administration costs incurred. As followed;
Less than 7 days of arrival date - 75% of the cost of stay in case of no- show the full cost of the reservation will be charged.

Liability
Guests liability for their account is not waived and guests agree to be held personally liable in the event that any indicated person, group, company or association fails to pay all or part of any charges incurred.

Damage to hotel property
We reserve the right to charge guests the cost of rectifying damage caused by the deliberate, negligent or reckless act of the guest to the guest houses property or structure. Should this damage come to light after the guest has departed, we reserve the right to make a charge to the guests credit / debit card or send an invoice for the amount to the registered address. We will however make every effort to rectify any damage internally prior to contracting specialists to make the repairs and therefore will make every effort to keep any costs that the guest would incur to a minimum.

Smoking Policy
Beaumont House Guest House operates a strict no smoking policy throughout the premises in line with UK law. Guests wishing to smoke may do so outside of the guest house. Any guest found to have been smoking inside the building (including hanging out of windows) will be asked to leave immediately without a refund. The hotel reserves the right to further charge for the cleaning of the room and loss of business for 24 hours after the guest has departed in order to clear the room of smoke before re-letting to a non-smoking guest.

Removal of hotel property
We reserve the right to charge guests the cost of replacing any items that are removed from the premises by them without consent. The charge will be the full replacement amount of the missing item including any carriage charges. Should the fact that the item is missing come to light after the guest has departed, we reserve the right to make a charge to the guests credit or debit card or send an invoice for the amount to the registered address.

Tampering with fire detection systems and firefighting equipment.
We reserve the right to take action against any guest found to have tampered / interfered with any fire detection equipment throughout the guest house, including detector heads in public areas and bedrooms, break glass points and fire extinguishers. Guests found to have tampered with any fire detection or firefighting equipment will be charged with any costs incurred by the guest house due to their actions and additionally may be asked to leave the guest house. Depending on the severity of the guests actions, the police may become involved at the guest houses discretion. Should the fact that firefighting or detection equipment had been tampered with come to light after the guests has departed we reserve the right to make a charge to the guests credit or debit card or send an invoice for the amount to the registered address

Inappropriate behaviour
It is the guest houses policy that all our guests have the right to be treated with dignity and respect and as a responsible host we believe that we have a duty to our guests to protect them from inappropriate behaviour. Should any actions by a guest be deemed inappropriate by the proprietor, or if any inappropriate behaviour is brought to the attention of the proprietor, the guest house reserves the right, after any allegations have been investigated, to take action against the guest. Depending on the severity of the guests actions the Police may become involved at the guest house discretion or guests may be asked to leave.

Lost / Damaged Property
Should any guest lose any belongings during their stay or incur damage to their property, the provision of the Hotel Proprietors Act 1956 will apply. If we find any lost property, we will make every reasonable effort to locate the owner and return it, but if we cannot locate the owner and an item is not reclaimed with the 3 months of the guests departure it will be disposed of by the guest house.

Payment Terms
Cash is acceptable. However, where the guest is paying in cash further proof of identity or security may be required at the guest house discretion. When using cash to make payment and where no prior booking has been made or security details taken, some form of ID and security must be produced upon check in. Payment is due upon checking in to the guest house, unless the booking has been made online where payment was taken in advance. When booking direct with the guest house a credit or debit card number must be given. If no card number is given a deposit will be required.

Check in / out times
Check in is from 2.30pm until 8pm (other times by prior arrangement maybe available) and check out is at 10.00am unless otherwise authorised by the guest house. Later checkout may be available but will be charged at £50 per hour (availability will be ascertained the evening before departure and will be at the sole discretion of the proprietors.)

Vehicles
As for parking, we have spaces at the front of guest house which we use as a drop off for luggage, all parking on street is free.All vehicles are parked at the owners risk. Should any damage, loss or incident occur in relation to a vehicle at the front of the guest house we cannot accept any liability.

Children
The guest house is exclusively for adults only.Children under 16 years old cannot be accommodated. Any such booking which does not follow this policy, upon arrival, will be cancelled and the booking will be charged in full.

Breakfast
Cost for Breakfast is £9.50 per person, if you would like to add breakfast to your stay you would need to let us know the night before. ( for room only reservations)

Cancellation

Cancellation Policy
If you have to cancel your reservation for any reason, cancellation must be made in writing,via e-mail is acceptable and must be the person who made the booking. Such cancellation will become effective from the date it reaches our office and a charge payable by you will be levied to compensate us for our estimated losses. Such charge is calculated in accordance with the following scale together with any administration costs incurred. As followed;
Less than 7 days of arrival date - 75% of the cost of stay in case of no-show the full cost of the reservation will be charged.

Access Statement

Guest House Accessibility Statement

The Beaumont House is exclusively for adults.We aim to cater for the needs of all our visitors in our family owned eight en-suite bed roomed guest house.
The following statement is a summary of our provisions.If you have any specific requests or questions that you would like to discuss please call or email and we will endeavour to help.

Pre-Arrival
There is a bus stop one road behind the property, approximately 5 minutes walk. The main train station is 5 minutes away by car. There is a local taxi service that has accessible taxis if required; we can make a booking for you.
Confirmation and menus can be provided in large print by prior arrangement.

Arrival & Car Parking Facilities
There are no designated parking bays but there is free parking on the road outside.
The front surface is tarmac and level and is fully lit at night.
We can assist guests with luggage.
Local amenities and attractions are a few minutes from the Guest House.
There is a level walkway up to the front door.

House Layout
Main Entrance and Reception
The front door has two steps, the first 14cm high and the second 18cm high.
The front door is always locked but we do have two bells to the left of the door at 153cm if required. The door is 77cm wide with two metal grab rails at either side.
Full access with own front door key at all times.
On entry into our home there is a hallway 160cm by 360cm.
Seating is provided in the lounge by the hallway.
Public Areas - General (Internal)
Public areas have a good colour contrast and are well lit.
The restaurant, bar, lounge and one double bedroom are on the ground floor. There are 19 steps to the first floor followed by a further 16 steps to the second floor. The stairs are 17cm high, 25cm deep and 81cm wide.

Restaurant/Dining Room, Bar, Lounge
Breakfast is served in the dining room on the ground floor. There are no steps.
Furniture is flexible and can be moved on request. Tables have under-space of 64.5cm high by 104.5cm wide and height of 74cm (legs on each corner). All chairs are without arms.

Bedrooms
There are 8 en-suite rooms.The one on the ground floor has a door width of 70.5cm and there is no public WC available.
Menus and guest welcome information are available in large print on request.
All bedrooms are lockable with a key.
Each bedroom has a main ceiling light, controllable from the door.There are also bedside lamps at the side of the bed.
The duvets and pillows are Egyptian cotton linen, made of synthetic filling, suitable for people with allergies.
There are hairdryers, clock radios and kettles in each room.
Each room has heating.
Each bedroom is supplied with a well stocked beverage tray.Please advise if you wish for any of this to be removed before your arrival.

Additional Information
Mobile phone reception is generally good.
Free Wi-Fi Broadband throughout the guest house.
We are a no smoking establishment.
We are able to use the front and back doors in the need of evacuation; the fire alarm rings continuously if evacuation is needed. If you require more assistance for evacuating please notify us on arrival and we will ensure you are evacuated safely e.g. hearing impairment.
We are happy to take delivery of hired equipment (please let us know if ordered).
We supply a small drinks fridge in some of our bedrooms, which can be used for medication/food, and we can put larger items in our main fridge on request (not accessible 24 hours).
People with severe nut and dairy product allergies should be aware that we do use these products in the kitchen.
We are happy to supply other food or drink products (such as soya milk, decaffeinated tea or coffee) on request.

Contact Information
Address: 52, Wellesley Road, Great Yarmouth, Norfolk NR30 1EX
Telephone: 01493 843597
Email: info@beaumonthousegy.co.uk
www.beaumonthousegy.co.uk
Hours of Operation “ Open all year.Hours, flexible to business, the guest house is our home therefore is occupied 24 hours.
Mainline Telephone answered 8am-10pm.

Future Plans

We have no major plans to redesign the guest house. We will be making small improvements, however these will not disturb any guests. We welcome your feedback to help us continually improve, if you have any comments please contact us.
Created on:01/01/2022
By Mr & Mrs. Mulders

Cards Accepted